Reliance Jio – An Enterprise Analysis – Is Toll Free required anymore?
A lot has been said and done in regards to Reliance Industries Limited’s ambitious launch of Jio on [ DATE]. But, being a Call Analytics Company, I thought I’ll […]
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3 Wishes of a Distressed Marketer | Multi Channel Marketing Attribution
A consumer notices an ad in a mall, sees it again later on Twitter, a few days later he remembers about it and visits the website, and finally and makes the purchase there. Who gets the credit for […]
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The Slow, Painful Death of the Lead Form
Yup, you heard it right. It’s no longer easy to get people to sign up for something through their smartphones. Using a signup form in mobile has decreased conversion by […]
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How to Be More Productive at Work
Sometimes it feels that no matter how hard you try, you just don’t have enough time or energy at the end of a work-week. Believe it or not, mindless hard […]
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Nonline? What’s That?
A few years ago, there was this internet binary: if you were at your computer, you were online. If you were on the go, you were offline. Things were black […]
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The Psychology of a Caller: Inbound vs Outbound
There are many differences between the psychologies of the consumers involved in the two types of calls : Inbound and Outbound. These differences make a huge factor of why inbound […]
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4 Facts you Never Knew about Inbound Calls
In today’s market that is revolutionised by Google Adwords and Analytics, businesses often forget the one device that consumers use every minute of every day – the smartphone. Despite being […]
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8 Questions: An Intro to Inbound Call Tracking
In this analytics-driven world, a new buzz word has started to take life: Inbound Call Tracking. We are all aware of web analytics and how cookies can track a user throughout the path-to-purchase. When […]
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How to make Professional Success a habit?
Success, in any walk of life, is a continuation of who you are. So to make professional success a habit, make the following habits a part of your personal life […]
